Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Refund and Returns Policy

Return and Exchange Policy

At AlphaDecor, we aim to provide quality products to help you create a beautiful living space. While we do not offer refunds, we are committed to ensuring you have a smooth shopping experience.

If you are not completely satisfied with your home décor accessory or ordered the wrong item, we are happy to offer an exchange within 7 days of delivery, provided it meets the following conditions:

  • All tags and original packaging must be intact.
  • The item must be unused, unwashed, and in its original condition.
  • Custom or personalized items are not eligible for exchange.

Important Note:

  • Customers will be responsible for the two-way shipping costs associated with the exchange process.
  • In case the desired product is unavailable for exchange, you may request a store credit coupon for future purchases.

We want you to love your space, and we are here to help with any concerns you may have!